Warranty and Liability Policy

Warranty and Liability Policy

These Warranty Terms and Conditions (“Warranty“) outline the terms under which M.B. Control & Systems Pvt. Ltd. (“MBCS“) provides warranty coverage for it’s products to the Purchaser (“Customer“). By purchasing and using MBCS’ products, the Customer agrees to abide by these Terms and Conditions.

Warranty Coverage:

MBCS Warrants that all goods manufactured by it under the MBMet Brand Name to be free from defects in materials or workmanship for a period of 2 Years (24 Months) from the date of invoice in the case of new goods, unless specifically stated otherwise. If a special sales contract including  warranty has been decided between MBCS and Customer, that will take precedence over this policy.

If the product is repaired free of charge under the warranty, the original warranty period will not be extended or reduced.
In case of chargeable repair after the Warranty period, MBCS warrants that its products will be free from defects in materials and workmanship under normal use for a period of 6 months for the parts subject to repair.

Exclusions:

This Warranty does not cover:

  1. Damages caused by Transportation or Movement.
  2. Damage resulting from misuse, abuse, accident, neglect, or improper installation.
  3. Damage caused due to Abnormal Voltage, Lightning Strike, Electronic Surges, and Electrical Overstress.
  4. Damage caused by unauthorized repairs or modifications.
  5. Normal Wear & Tear, Cosmetic Damage, or Damage due to environmental factors, caused by Animals.
  6. Damage caused by improper maintenance (cleaning, checking, etc.)
  7. Malfunctions or damage caused consecutively by third-party devices or software used in combination.
  8. Products manufactured by third-party manufacturers and resold by M.B. Control & Systems Pvt. Ltd. are warranted only to the extent of the warranty provided by the original manufacturer.
  9. Calibration or Re-Calibration of the product.
  10. Products with removed or altered serial numbers or identification labels.

Limitation of Liability:

1. To the extent permitted by law, MBCS’ liability under this Warranty is limited to the cost of repairing or replacing the defective product.
2. MBCS is not liable for any incidental, consequential, or indirect damages arising from the use or inability to use the products, such as personal injury, consequential damages, loss of business profits, business interruption, loss of business information, and other monetary losses that pertain to the Customer or to Third Parties.

MB Control Warranty and Liability Policy

SATEC Warranty and Liability Policy

Warranty:

  1. Unless otherwise agreed in writing by the Parties, SATEC warrants to the Distributor that the Products and Services shall be free from defects in design, material, and workmanship (“Defects”), under normal use, for a maximum period of 36 months from the date of SATEC Invoice for such products. SATEC shall, subject to the provisions of these Terms and for the duration of the Warranty, remedy any material Defect in the Products resulting from faulty design, material or workmanship which impairs the functioning of the relevant Products. There shall be no claims based on Defects in cases of insignificant deviations, of only minor impairment of usability or from non-reproducible software errors.
  2. This limited Warranty shall not apply to any Supplies or component thereof which:
    1. has been repaired or altered outside of SATEC’s factory in any manner so as, in SATEC’s sole judgment, to affect its serviceability;
    2. has been subject to alteration, accident, misuse, abuse, neglect or abnormal wear;
    3. has been installed, operated or used in a manner contrary to SATEC’s instructions, or due to failure to follow SATEC’s instructions for operation and maintenance; or
    4. has been subjected to abnormal or unusual physical or electrical stress or environmental conditions misused or negligently handled or operated.
  3. SATEC shall not be liable for damage due to third party acts, atmospheric discharges, excess voltage, chemical influences and for loss and damage in transit. The Warranty does not cover the replacement of parts subject to normal wear and tear. SATEC gives no warranty for the sale of used Supplies. If the Supplies are manufactured by SATEC on the basis of design data, design drawings, models or other specifications supplied by the Buyer, SATEC’s warranty shall be restricted to noncompliance with the Buyer’s specifications as approved by SATEC under these Terms.
  4. SATEC’s sole obligation and Buyer’s sole remedy under the Warranty shall be, at SATEC’s option and discretion, to either repair or replace at no additional charge, the defective Supplies (or the defective part of the Supplies) thereof, which is proved to breach such Warranty.
  5. Except for the express warranty set forth above, SATEC makes no other representations or warranties, express or implied, statutory or otherwise, regarding the supplies, their fitness for any particular purpose, their merchantability, their quality, their non infringement, or otherwise.
  6. The Buyer shall expressly not have any claim with regard to expenses incurred in the course of supplementary performance, including costs for travel, transport, labor, and material, to the extent that expenses are increased because the subjectmatter of the Supplies has subsequently been brought to another location than the place of delivery.
  7. All drawings, descriptive matter, specifications and advertising issued by SATEC and any descriptions or illustrations contained in SATEC’s catalogues or brochures are issued or published for the sole purpose of giving an approximate idea of the Supplies described in them. They will not form part under these Terms in general or this Warranty specifically. SATEC may make any changes in the specifications, design or materials of the Supplies which are required to conform with any applicable safety or other statutory requirements, or where the Supplies are to be supplied to SATEC’s specifications, which do not in SATEC’s reasonable opinion
    materially affect the quality or performance of the Supplies.
  8. The Buyer shall only have a claim for damage based on Defects within the limits set forth in these Terms.

Liability:

  1. The remedies of the Buyer under these Terms are exclusive and are its sole remedies for any failure of SATEC to comply with its obligation hereunder.
  2. In no event, whether under contract, statutory law or tort, shall the aggregate liability of SATEC under these terms exceed the price paid in respect to the Supplies to which such liability relates. This limit of liability is cumulative and not per-incident (i.e. the existence of two or more claims will not enlarge this limit). Furthermore, it applies cumulatively to all of SATEC’s affiliated entities.
  3. In no event, whether under contract, statutory law or tort, shall SATEC or its affiliated entities, officers, directors, employees, agents, be liable for indirect, incidental or consequential damages, including but not limited to loss of profit, loss of use, loss of production or penalty payments.
  4. The limitations of liability shall not apply in the following cases:
    1. liability in accordance with Defected Products Liability Law, 5740-1980;
    2. intent;
    3. gross negligence on the part of the owners, legal representatives or executives;
    4. fraud;
    5. negligent injury to life, limb or health; or
    6. negligent breach of fundamental obligations arising out or resulting of these General Terms and Conditions for Sale.
SATEC General Terms Conditions